Privacy Policy
Your privacy is fundamental to our mission. Learn how we protect and handle your information while providing exceptional mental health services.
Effective Date
This Privacy Policy is effective as of January 1, 2024, and was last updated on January 1, 2024.
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:
- Name, email address, and phone number
- School or organization affiliation
- Professional credentials and qualifications
- Mental health assessment data and responses
- Communication preferences
Usage Information
We automatically collect information about how you use our services, including:
- Pages visited and features used
- Time spent on our platform
- Device and browser information
- IP address and general location data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our mental health services
- Process and respond to your inquiries and requests
- Send you technical notices, updates, and support messages
- Conduct research to improve mental health outcomes
- Ensure the security and integrity of our services
- Comply with legal obligations and protect rights
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
With Your Consent
We may share information when you explicitly consent to such sharing.
Service Providers
We may share information with trusted service providers who help us operate our platform, subject to confidentiality agreements.
Legal Requirements
We may disclose information when required by law or to protect the safety of individuals or our services.
4. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication measures
- Employee training on privacy and security practices
- Incident response and breach notification procedures
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
- Data portability for certain information
To exercise these rights, please contact us using the information provided below.
6. HIPAA Compliance
As a mental health service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain strict standards for protecting protected health information (PHI). For detailed information about our HIPAA practices, please review our HIPAA Notice of Privacy Practices.
7. Children's Privacy
Our services are designed for use in educational settings and may collect information about students under 18. We comply with FERPA and other applicable laws regarding student privacy. Parental consent is obtained when required by law.
8. International Users
Our services are primarily intended for users in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to and stored in the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: